Refund and Cancellation Policy

Last updated: October 6, 2026

No automatic renewal — nothing to cancel

Each payment gives 30 days of full access. We never charge you automatically: when the period ends, access simply returns to the free plan unless you pay again. We remind you a day before it ends.

Try before you pay

The complete forecast-vs-actual record is free to check before buying, and every forecast is free with an account until Oct 12, 2026, 00:00 UTC (Oct 11, 8:00 PM ET). Because full access starts immediately after payment, a subscription is generally not refundable once the payment is confirmed.

When we refund or credit

• Duplicate or extra payment (for example, the same invoice paid twice): at your choice, we add another 30 days of access for each extra full payment, or refund it.
• Overpayment: the extra amount is refunded on request.
• Access not delivered: if your payment confirmed but access was not extended and we cannot fix it within 48 hours, we refund in full.

Write to [email protected] within 30 days of the payment with your account email and the payment or order ID shown by NOWPayments. Refunds are sent in USDT to a wallet address you provide, on the same network, within 14 days; the network fee of the refund transfer is deducted from the amount.

Underpayment

If less than the invoice amount arrives (beyond a 2% tolerance for network and exchange fees), the payment is marked "partially paid" and access is not extended. Contact us and we will either credit the difference after you top it up or refund what arrived.

EU and UK customers

By starting a payment you ask us to give you access to digital content immediately and acknowledge that you lose the 14-day right of withdrawal once access has started. This does not affect the cases above.